What does the DOC model stand for in decision-making?

The DOC model, which stands for Dilemma, Options, and Consequences, is a structured approach used in decision-making. This model emphasizes the identification of a dilemma or a decision that needs to be made, highlighting the potential conflict or challenging situation that necessitates a choice.

After recognizing the dilemma, the next step involves considering the various options available to address the situation. This part of the model encourages thorough brainstorming and evaluation of all possible alternatives, allowing decision-makers to visualize different pathways they can take.

Finally, the model requires the evaluation of consequences associated with each option. Understanding the potential outcomes helps in assessing the impact of each decision, which is critical for making informed choices that align with the organization's goals and values.

In summary, the DOC model provides a clear framework for navigating complex decision-making scenarios by emphasizing the importance of understanding the dilemma, exploring options, and carefully considering the consequences of each choice. This structured method is particularly valuable for first-line supervisors who often face complex situations requiring thoughtful decision-making.