What is the most common activity that occupies 73% of a supervisor's time?

The activity that occupies 73% of a supervisor's time is often ensuring effective communication and resolution of conflicts among team members. Resolving conflict is a critical aspect of a supervisor's role because it directly impacts team dynamics, productivity, and employee morale. Supervisors frequently deal with interpersonal issues, misunderstandings, and diverse opinions within their teams, which can arise from various sources such as differing work styles, stress, and workload pressures.

By effectively managing and resolving conflicts, a supervisor fosters a positive work environment and ensures that the team remains focused on achieving organizational goals. This role not only involves mediating disputes but also requires the supervisor to facilitate discussions that help employees communicate effectively with one another. The importance of this skill set is heightened in contemporary work environments, where collaboration and teamwork are crucial for success.

While training employees, conducting performance reviews, and planning schedules are also important tasks, they do not typically consume as much of a supervisor's time as actively resolving conflicts. Supervisors must prioritize conflict resolution to maintain a cohesive and productive team dynamic.